Privacy Policy

 

BRIEF INTRODUCTION

Tap Loan (refers to " We " ,  " Our "  or  " Us " )  respect and protect the personal privacy and information security of all  User s of  Tap Loan   (hereinafter referred to as " You "  or  " User " ). In order to provide  You  with more accurate and personalized services, this application will use and disclose  Your  personal information in accordance with the provisions of this Privacy Policy. While  You  are using  Tap Loan  ,  We  will collect, store, use, manage and protect  Your  personal information. Before using  Tap Loan  , please be sure to read and thoroughly understand this Privacy Policy, and start using it after confirming that  You  fully understand and agree. Except as otherwise provided in this Privacy Policy, this app will not disclose or provide this information to third parties without  Your  prior permission. During this process, if  You  have any questions, comments or suggestions,  You  can contact us through the contact information provided in the final contact instructions of this Privacy Policy, and  We  will reply to  You  as soon as possible.

 

DESCRIPTION OF THE INFORMATION COLLECT AND ITS PURPOSE

When You use Our products or services, We need/may need to collect and use your relevant personal information to provide You with services, optimize Our services, and protect your account security. We will use the collected information as important indicator data for evaluating your credit rating, allowing us to judge Your credit rating more quickly and accurately. 

 

INFORMATION WE MAY COLLECT

A.Location

Why We request your location data: 

We need your location data to confirm whether your real-time location is within our service area; to avoid unnecessary trouble and impact on customer service caused by the loss or theft of the User's device.

 

Data safety:

Your location data will be encrypted and transmitted to Tap Loan servers https://api.tarajafinancial.com. For the collection of your coarse location data, it will only be read after You authorize us to obtain the location permission on your device. Tap Loan will not read and collect your location data when the app is closed or not in use.

 

B. Calendar

Why We request your calendar data:

We collect your calendar data to help us assess your financial capacity and determine your eligibility for our loan services. In addition, we can remind Users before payments are due to avoid credit score decline due to late payments.. 

 

Data safety:

Your calendar data will be encrypted and transmitted to Tap Loan servers https://api.tarajafinancial.com. For the collection of your calendar data, it will only be read after You authorize us to obtain the calendar permission in your device. Tap Loan will not read and collect your calendar data when the app is closed or not in use.

 

C. Ads Tracking

Why We request your device IDFA/IDFV:

We will collect Ads Tracking data include IDFA, IDFV. This will help us to uniquely identify the device and to ensure that unauthorized devices do not act on your behalf to prevent fraud.

 

Data safety:

Your device Ads tracking data will be encrypted and transmitted to Tap Loan server https://api.tarajafinancial.com. Tap Loan will not read and collect Your data when the app is closed or not in use.

 

USAGE OF YOUR PERSONAL DATA

We may use automated decision-making and profiling to make certain decisions about providing you with our products and services without human intervention (including but not limited to the following):

·When you apply for credit, we use automated processing functions to decide whether to provide you with a loan and/or make other decisions about whether you are eligible for our products and services based on the personal information collected. This automated processing function enables us to provide fast, responsive and tailored credit services to customers who may not have a credit history, previous bank or other financial data, or income from formal sources

·Our credit and underwriting models use data science and machine learning technologies to process your personal information and assess your creditworthiness. The relevant processing of your personal information is carried out automatically and involves almost no human intervention. Using such automated processes to assess your creditworthiness means that we may automatically decide that you may not be eligible for our services or cannot obtain credit of a specific amount or term. Our credit and credit models are tested regularly to ensure that they are fair, accurate and impartial

·Tap Loan also uses other processes to detect and prevent fraud. Our fraud models may automatically determine if an individual is engaging in fraud or scam activity (for example, if our processing shows information or behavior consistent with money laundering or known fraudulent activity, if the activity is inconsistent with previous activity on our platform, or if an individual appears to be hiding their true identity). If our fraud models determine that processing a transaction or approving an individual creates a risk of fraud, that individual’s access may be suspended or denied.

·If you apply for credit and your request is rejected (or you are informed that you are ineligible for other or related products or services) as a result of an automated credit, underwriting or fraud decision, you may contact us at  taploan tz @tarajafinancial.com   / taploangh@tarajafinancial.com . You may also object to automated processing of your personal data, but doing so will prevent us from providing you with our services.  

 

DESCRIPTION FOR THE USE, TRANSFER AND DISCLOSURE OF INFORMATION COLLECTED BY

Except for the following situations, We will not share your personal information with any other third parties:

· With your prior consent, to third parties in order to provide the products and services You have requested.

· In accordance with the relevant provisions of the law, or the requirements of administrative or judicial institutions, to third parties or administrative or judicial institutions.

· If You or the account You use violates laws and regulations, violates public order and good morals, or seriously violates Our rules, causing significant social impact and damage to Our reputation.

· If You are a qualified intellectual property complainant and have filed a complaint, at the request of the respondent, disclose it to the respondent so that both parties can deal with possible rights disputes.

 

We will not transfer your personal information to any company,

organization or individual, except in the following cases:

· Transfer with your explicit consent.

· In the event of a merger, acquisition or bankruptcy liquidation of Our service provider, or other situations involving mergers, acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, We will require new companies and organizations that hold your personal information to continue to receive restricted by this Privacy Policy, otherwise We will require the company, organization and individual to seek authorization and consent from you again.

 

DESCRIPTION OF INFORMATION SECURITY PROTECTION

In order to ensure the security of your personal information We collect, We promise to strive to achieve a reasonable level of security. Now We state the specific security measures and security capabilities as follows:

· In order to protect your information security, We resolutely take various reasonable physical, electronic and management security measures in line with industry standards to protect your information, so that your information will not be leaked, damaged or lost, including but not limited to SSL, information encrypted storage, data center access control, etc. We will use advanced encryption technology to improve the security of personal information; We will use reliable protection mechanisms to prevent personal information leakage and malicious attacks.

· We have an industry-leading data security management system, which improves the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, operation management, and product technology. At present, in order to improve the security of your use of the services provided by Our enterprises and partners, protect your personal and property safety from losses, and better prevent phishing Websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc. Security risks, more accurately identify whether there are violations of laws and regulations or the rules of Our customer-related agreements, Our enterprise provides the highest degree of protection for the system.

· We regularly organize security and privacy protection training sessions to enhance employees' awareness of the importance of protecting your personal information. We strictly manage employees who may have access to your information, sign non-disclosure agreements with them, and closely monitor their work. We will protect your information by providing the highest level of security measures based on available technology. We will do Our best to prevent your information from being leaked, damaged or lost.

 

DATA RETENTION

Tap Loan and its transferors will store or retain your personal data only for as long as is necessary for the purposes listed in this Privacy Policy and for as long as is reasonable to deliver our products and complete our services. We require you to retain your personal data for at least five (5) years to comply with anti-money laundering and counter-terrorism financing regulations, even if you request deletion. We may also retain your personal information (for as long as necessary to comply with any legal obligations; for as long as authorized by law, and for the purpose of establishing legal defenses. Information that is no longer necessary for the purpose for which it was collected will be deleted or anonymized, unless it is necessary to comply with a legal obligation.

 

In some cases, such as when you have no open loan orders with Tap Loan, you can ask us to close your Tap Loan account and delete the associated personal information.

 

In some cases, we will anonymize your information so that it no longer constitutes personal information. In this case, we may use the anonymized information for any lawful purpose without further notice to you.

 

INSTRUCTIONS FOR PROTECTING MINORS

We take the protection of minors very seriously, and Tap Loan will not provide you with any services if you are a minor.

 

If you are a parent or other guardian of a minor, please pay attention to whether the minor under your supervision uses our services without your permission. If you have any questions about the personal information of minors under your custody, please contact us through the contact information in the contact information column at the bottom .

 

DESCRIPTION OF THE REVISION FOR THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. After the agreement is revised, We will publish the revised content on relevant pages or in other suitable ways. If You do not agree to the modification of this agreement, please immediately stop using the platform or cancel the service You have already obtained; if You choose to continue to access or use the platform or service after the modification of this Privacy Policy, You shall be deemed to have accepted the modification of this Privacy Policy.

 

Without your explicit consent, We will not restrict your rights in accordance with this Privacy Policy. For major changes, We will provide relatively significant notice.

 

The major changes referred to in this Privacy Policy include but are not limited to:

· A major change in Our service model. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used.

· We have a major change in control. Such as changes in owners caused by mergers and acquisitions.

· The main objects of personal information sharing, transfer or public disclosure have changed.

· When the department responsible for handling personal information security, contact information and complaint channels change.

 

HOW TO CONTACT US

If You have any queries or questions in relation to Our Privacy Policy, the data We hold on You, or You would like to exercise any of your data protection rights, please do not hesitate to contact us via any of the following:

Email:taploangh@tarajafinancial.com